Hearing Loops for Veterans – My Experience

(2 pages) by Jim Rau. This is an account of my experience requesting a hearing loop for the check in counter at my local Twin Ports VA Clinic in Superior WI. It describes VA’s responses, miscommunications, misunderstandings and bureaucratic detours and dead-ends. Chronologically it spans from about 2018 to June of 2021. The whole process was sure a learning experience for me, and I hope you can learn something from it too.