Ethics Inquiry-Assistive Listening Systems
(13 pages) A document that raises questions and dilemmas, with stories to illustrate the challenges patients encounter across the country.
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Media Release-Lawsuit filed against Denver Convention Center for lack of Asst. Listening
(3 pages) Co-plaintiffs Colorado Cross-Disability Coalition and Dr. Linda Forrest of Oregon filed a civil rights discrimination lawsuit in federal district court in Colorado under the Americans with Disabilities Act (ADA) against the City and County of Denver and other related entities as owner and operators of the Colorado Convention Center (CCC), and the American
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Practical Tips for People with Hearing Loss during Healthcare Visits
(1 page) Hearing loss itself isn’t the barrier. Challenges often arise when communication is not accessible, not visual or written when needed, or too fast, complex, or unclear. Health literacy isn’t just about understanding—it depends on whether information is communicated in a way you can fully access
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Complaint Form (Healthcare), Regarding Failure to Provide Effective Communication
(1.5 pages) This fillable healthcare form makes it easier to submit a complaint to a healthcare provider by a patient with hearing loss. Complete (typed or handwritten), print or email to the appropriate department. Or if you wish to customize it, copy/paste it into your own letter.
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Dr. Juliëtte Sterkens Joins Center for Hearing Access
(Jun 4, 2026) The Center for Hearing Access, a national advocacy and education initiative of The John G. Shedd Institute in Eugene, Oregon, is pleased to announce that, effective June 1, 2026, Dr. Juliëtte Sterkens joined the organization in the leadership role of Hearing Access Advocate.
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Patient Use of Speech-to-Text Apps in Healthcare Settings (Complete Version)
(3 pages) The purpose of this document is to ensure that patients with hearing loss are able to use their own speech-to-text applications on personal devices when auxiliary aids or services are not provided by the healthcare entity and/or when the patient prefers to use their own device. Patients should not be denied effective communication
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Patient Use of Speech-to-Text Apps in Healthcare Settings (Abridged Version)
(2 pages) The purpose of this document is to ensure that patients with hearing loss are able to use their own speech-to-text applications on personal devices when auxiliary aids or services are not provided by the healthcare entity and/or when the patient prefers to use their own device. Patients should not be denied effective communication
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Effective Communication in Healthcare Settings for Patients with Hearing Loss Under the ADA
(3 pages) Explaining responsibilities for providing communication access to patients with hearing loss (patients who use the spoken language to communicate and not sign language).Audience: Healthcare staff, providers, and compliance personnel.
Use Your Smartphone to Find Hearing Accessibility on Google Maps
4 steps to find and optionally request an update hearing accessibility on Google Maps
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Roadmap to a Auracast Community
(6 pages) Advocacy for Auracast (just like hearing loops) will set you apart as a provider. Read how an audiologist helped to bring attention to assistive listening in her community and beyond. You can do something similar. May/June 2014, Audiology Today. If all audiologists would foster one or two AURACAST installations, we could make this
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