(1 page) Hearing loss itself isn’t the barrier. Challenges often arise when communication is not accessible, not visual or written when needed, or too fast, complex, or unclear. Health literacy isn’t just about understanding—it depends on whether information is communicated in a way you can fully access
Practical Tips for People with Hearing Loss during Healthcare Visits Read More »
(2.5 pages) This fillable healthcare form makes it easier to submit a complaint to a healthcare provider by a patient with hearing loss. Complete (typed or handwritten), print or email to the appropriate department. Or if you wish to customize it, copy/paste it into your own letter.
Complaint Form (Healthcare), Regarding Failure to Provide Effective Communication Read More »
(1 page) A Communication Access Plan (CAP) lets your doctors and health care team know about your hearing status and the communication aids and services you need. Why Is the CAP Important? Communicating clearly with your healthcare team helps you receive the best and safest care possible. When you are part of and understand all
CAP (Communication Access Plan) Form and Instructions (fillable) Read More »
