A complaint is a formal way to request a correction to a hearing accessibility problem you experienced. It is submitted to the appropriate institution, using their procedures.
Often, you may be asked to complete a form on the venue/site/organization/institution’s website or send an email to a specific email address.
Complaints can be filed with the venue/site/organization/institution, the state’s civil rights division, or federal institutions, such as the Department of Justice, FAA, etc.
See the complaint webpage (this website) for more information
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