Unequivocally Advocating for Changes to Access ADA Assistive Listening Systems

“Manufacturing hearing aids (HA) without telecoils once again and this way try to force the new technology onto the users (and with our hearing loss and auditory disability we essentially finance the market. They live off us, but they treat us as if we have no rights. They don’t even involve us users in the development of new technology. They say they do, but they only involve those who already think the newer the better. No respect for the difficulties in hearing loss. 

This is no way like the car industry, the clothing industry or any other industry. And we cannot just exchange our product either. The 4 (5) years warranty on HAs puts us on hold as soon as we have been given a new set of HAs.
Even when a brand new set of HAs fail, the manufacturers take their right to take ages to repair or whatever they do, and they do not even lend us another pair, we need to do without for as long as it takes them to repair a mis-product.”

–A consumer in Denmark, 9 year teacher of Deaf/deaf and Hard of Hearing pupils. 28 years as an educational audiologist for school children nationwide.  But if someone wrote this in the USA, they would’ve said the same things!!!  Hearing aids are sold and serviced internationally.

“I now need 2 different accessory devices to accomplish what I could do with one device with my older Ponto, streaming my phone and using hearing loops.”

–A consumer blog