Travel: Hospitality, tourism, hotel
When you’re away from home for work or vacation, there’s a lot of communication needed to understand reservations, checking in and out of hotels, etc. Assistive listening systems and other hearing accessibility can help
Possible Assistive Listening System Locations
These systems should be available during a variety of settings, to provide accommodations for individuals with hearing loss.
- Convention rooms and breakout rooms (infrared, FM, hearing loop)
- Service desks (counter hearing loop)
Resources
Hotels
- Accessibility for People with Disabilities at Hotels and Places of Lodging Northwest ADA Center. “Hotels are required to have accessible guest rooms (i.e. rooms with mobility features for people with physical disabilities and communication features for people who have a hearing disability). The minimum number of accessible guest rooms that a hotel must have is based on the total number of guest rooms that the hotel provides. (See tables below.)” Examples of communication features include a fire alarm strobe light, closed captions on TV, a phone with a strobe light, and a doorbell with a light announcement.
- ADA Standard 806.3,806.3.1 Alarms, and 806.3.2 Notification Devices
Guest Rooms with Communication Features
Center for Hearing Access
- Paragraph template and checklist. Describe your assistive listening system on your webpage. Promoting Your Assistive Listening System, with Checklist by the Center for Hearing Access (2 pages, pdf)
- Templates for facilities/sites: graphics, audio pre-event, handouts, ideas.
- Lists of hearing loops across the United States and Canada.
- Library. Zotero online library of articles, websites, and examples (website)
Others
- Travel Lane County. In 2022, funding provided by Travel Oregon and partnership with the Loop Lane County Committee allowed us to invest $70,000 in hearing loops for 35+ hotels, tourist attractions, and other places.
- Opening More Than DOORS: Introductory Guide to Accessible Tourism for Ireland (booklet, 52 pages, pdf)Hot
